AW
Abigail W

1 reviews | Active since Dec 2021

03 Feb 2022, 18:52

Excellent client care, excellent service

Chad was incredibly helpful and guided me through everything clearly. He was also patient with me missing phone calls or asking him to call me back, and he never neglected to call me back when he promised he would. Compared to a larger insurance company that did not come through on the same promised, it truly impressed me that Dotsure and their employees were so professional and thoughtful. They also have excellent prices compared to other companies and gave me a discount because I had multiple animals. They did not try to convince me to get more expensive packages and I felt like they were looking out for my needs and not their pockets. I would certainly recommend them to anyone who is looking to get medical insurance for their pets.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Feb 2022, 08:35
Official
Hi Abigail,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Chadwick :-)

dotsure.co.za