TK
Tobias K

1 reviews | Active since Oct 2013

10 Dec 2024, 18:04

Excelent service

My dog needed surgery due to a tick bite that got infected. I handed in the invoice the same day when the procedure took place. This was super easy, I did it through their platform. ONE hour later (!) I received a confirmation and the claim has been processed and paid (only a very small amount has been deducted). THAT is impressive! I had overall a lot of good experiences since I have signed up with dot sure for both my dogs but this one was impressive! Thanks so much for assisting so painlessly and quick!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Dec 2024, 11:03
Official
Hi Tobias, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family