VM
Vuyisile M
1 reviews | Active since Nov 2018
06 May 2022, 17:36
EMPTY PROMISES!!!
You promised that the payment would have gone through by the first week of May and I haven't received any payment. I really do feel like i'm being punished somehow.
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
09 May 2022, 09:08Hi Vuyisile,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply09 May 2022, 09:08
Official
Hi Vuyisile,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
VM
Vuyisile M's updateReviewer Update
09 May 2022, 13:46I dont see why the below is any of my problem. its been well over 5 months now I have accepted whatever outcome you guys gave me and I was hoping the matter would have long been resolved by now. And no one cares about my situation. Your service is horrible to say the least
"Good day Kindly be advised that we are awaiting management go ahead to process payment. Note that we are currently restructuring which is causing a delay in all processes. I will however send an internal escalation for review. Kind regards, "
"Good day Kindly be advised that we are awaiting management go ahead to process payment. Note that we are currently restructuring which is causing a delay in all processes. I will however send an internal escalation for review. Kind regards, "
VM
Vuyisile M's update09 May 2022, 13:46
Reviewer Update
I dont see why the below is any of my problem. its been well over 5 months now I have accepted whatever outcome you guys gave me and I was hoping the matter would have long been resolved by now. And no one cares about my situation. Your service is horrible to say the least
"Good day Kindly be advised that we are awaiting management go ahead to process payment. Note that we are currently restructuring which is causing a delay in all processes. I will however send an internal escalation for review. Kind regards, "
"Good day Kindly be advised that we are awaiting management go ahead to process payment. Note that we are currently restructuring which is causing a delay in all processes. I will however send an internal escalation for review. Kind regards, "