EK
Edward K
1 reviews | Active since Nov 2017
01 Jul 2024, 17:27
Empty promises
Dotsure warranty is the worst. They promised to provide the same cover at a competitive premium, so I switched to them. However, they declined my first claim, which my previous warranty provider had covered and paid for.
I regret switching because my premiums went to waste.
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dotsure.co.za's replyOfficial
01 Jul 2024, 17:52Hi Edward, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Jul 2024, 17:52
Official
Hi Edward, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za