PR
Peter R
1 reviews | Active since Feb 2024
08 Feb 2024, 18:16
Edwill Cloete the best!
Often when phoning an insurer they over power you and never let you get a chance to speak. This makes you feel frustrated and impatient as you are the customer and your opinion matters. However, if you speak to Edwill Cloete, you get the complete opposite. He takes the time to listen and goes out his way to assist with any requests or questions you ask. If you ask him to phone back at a specified time. He does just that. He truly goes out his way and re explains the answer if you do not understand a question. A true champion with giving excellent customer service.
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
08 Feb 2024, 18:18Hi Peter, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Edwill as well. ;-) The dotsure.co.za family
dotsure.co.za's reply08 Feb 2024, 18:18
Official
Hi Peter, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Edwill as well. ;-) The dotsure.co.za family
