CC
Clarissa C

1 reviews | Active since Sept 2011

03 Jul 2020, 09:25

Easy claims process

I recently had to make my first claim with Dotsure, and it was such a good experience. Thank you Erika Richter for assisting me, and being so friendly and informative. Our dog had gastroenteritis from something he ate and had to get x-rays and medication. I was assisted quickly and efficiently after logging my claim and as per my plan and limits, the full amount on the vet bill was covered. After the claim was processed, we even got a "get well soon" card. Thank you Dotsure, and Erika in particular, for being so helpful.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply03 Jul 2020, 09:39
Official
Hi Clarissa,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family