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Lucy M
1 reviews | Active since Aug 2023
23 Aug 2023, 14:27
DOTSURE....I am havi...
DOTSURE....I am having problems with my dotsure claims ...my daughter got into a car Accident two weeks back I tried claiming at dotsure they told that she's not covered yet when I joined their insurance they asked for her details since she's going to be the one driving the car....so they declined paying for the vehicle costs at a panel beater saying I didn't indicate that she would also drive the car.
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dotsure.co.za's replyOfficial
24 Aug 2023, 10:49Hi Lucy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 Aug 2023, 10:49
Official
Hi Lucy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
LM
Lucy M's updateReviewer Update
24 Aug 2023, 15:05I will be waiting
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Lucy M's update24 Aug 2023, 15:05
Reviewer Update
I will be waiting