NH
Nadia H

1 reviews | Active since Feb 2010

10 Feb 2022, 15:33

Dotsure.co.za the true con artist

Insurance not living up to their promises. I cancelled my policy, it was valid till 31 Jan 2022, as stipulated by their agent. An incident happend on the 31st. I submitted a claim an no response, no feedback as they state, i am no longer insured. Which I know. But I was insured on the 31st of Jan.

The reason I left is to go to a better insurer, which until now have proven to be the best move and the correct. Other insurer a lot more helpful, payouts on every claim which needs to be done!. Dotsure, you do NOT live up to your name. You should be called *******.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply10 Feb 2022, 15:36
Official
Hi Nadia,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
NH
Nadia H's update16 Feb 2022, 08:31
Reviewer Update
Good day, I still have not received any feedback regarding this.