SS
Shaldon S

1 reviews | Active since Mar 2023

07 Nov 2023, 13:37

dotsure.co.za

I needed assistance regarding my polcies structures and costings and was quickly and efficiently assisted by Dot Sures friendly and competant staff (Ashley Taljaard). With Dot Sure you are not just a mere number assisted by a robot but rather a person who is assisted by another fellow human being who understands your situation and assists you accordingly with care and empathy. Ashley Taljaard Dot Sures Pet Sales Consultant has been handling my policies from inception to date with immpecable helpful and friendly service. Im am proud to be a client and a part of Dot Sure. Keep up the good work in a highly competitive and cut throat market and industry. A cut above the rest. It is good to know that there are still coporates out there who have a heart and come through when you need it the most and not just another monthly debit order with no benefits or sneaky ts and cs. What you see is what you get which is affordable, reliable and helpful service 2nd to none. Keep up the good work Ashley Taljaard and Dot Sure!

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Replies (2)
dotsure.co.za
dotsure.co.za's reply07 Nov 2023, 13:38
Official
Hi Shaldon, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Ashley as well. ;-) The dotsure.co.za family
SS
Shaldon S's update07 Nov 2023, 13:44
Reviewer Update
These days people are very quick to comment on platforms such as this when things go wrong and give bad publicity but I beleive it is equally and vitally important to take time to acknowledge and applaud good customer service which is hard to find these days and to give credit were credit is due. So thank you dotsure.co.za