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nyeleti M
1 reviews | Active since Nov 2016
22 Apr 2021, 10:06
DOTSURE.CO.ZA AND NETSTAR BAD SERVICE
Good day,
Sometime in December i took an insurance contract with DOTSURE and they advise me it comes with a tracking device from NETSTAR .
They kept double debiting my account up until i called them to cancel the contract as i was not happy with the service.
Today 22 April 2021 i called them to find out when are they sending someone to remove the tracking unit as i have cancelled the insurance already then the lady from Netstar told me the tracking unit has a separate 3 year contract so i need to pay 3000 cancellation fee.
THIS IS A **** GUYS, I WILL NOT ADVICE ANYONE TO TAKE INSURANCE WITH DOTSURE.CO.ZA
They are ******.
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dotsure.co.za's replyOfficial
22 Apr 2021, 10:12Hi Nyeleti,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply22 Apr 2021, 10:12
Official
Hi Nyeleti,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za