#DotsureCarFans CX service excellence

I’d like to thank Dotsure.co.za for their impeccable service. Even though there is a chat bot on the website, you are connected to a human-being on the other end who are willing to go the extra mile, keep you updated on your query, and treat you kindly. (Unlike MANY other AI scripted responses from other service providers).

I have been with Dotsure for over a year now, and I can honestly say it was the best move I ever made. I have had three queries over the year and they were all dealt with in minutes as well as had my premiums reduced.

It’s really refreshing to see a company evolve with the times and technology but still manage to retain the human element that is so very important in a world of disconnect that we live in.

Thank you!

#DotsureCarFans