DOTSURE , WORST POSSIBLE WARRANTY COMPANY

I took out warranty policy with Dotsure last year . On 9 Feb 2024 my bakkie left me stranded on highway. I had no luck getting hold of Dotsure for a couple of days. In the meantime i decide to repair bakkie myself. There was damages to the engine , I bought all the parts, sent the rest for engineering etc. Eventually after getting hold of a consultant on 23 Feb, i was told the vechile had to be repaired by RMI workshop. I moved the vechile to RMI workshop, they started with repairs. I did sent their quote to Dotssure. I tried to follow a dozen times on tel no***. The warranty team are always , either in a meeting or on another call, and NEVER return your calls. 13 March i received a call, they only paying R4000 for repairs on the whole engine!!!!!!!!!!!!!!!!!!!!!!!!. I will not recomend Dotsure to anyone. Their service is absolutely poor, that is if you can get hold of a consultant. PLEASE DONT BELIEVE ANYTHING WRIITTEN IN THEIR POLICY AGREEMENT, ...