ER
Elmarie R

1 reviews | Active since Oct 2023

14 Oct 2023, 07:36

Dotsure worse company ever

Good day everyone Today I just like to tell people of my experience with dotsure Had the insurance for 3year first time claim for accident that was not my fault 1. Phone them more then 20 time before someone really responds 2. Struggling for more then 2weeks to try and claim 3. Didn't succeed with claim and they cancel my policy People please think twice no more then twice before choosing Dotsure They are the worst insurance company I wouldn't want anyone to go through what I have been through People I thought they will have my back if ever in a accident Has horribly failed me Dotsure you are the worst company ever😔😭

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply16 Oct 2023, 09:09
Official
Hi Elmarie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
ER
Elmarie R's update16 Oct 2023, 11:23
Reviewer Update
Good day Dotsure
Thank you for your response
I hope that this response will be actioned out
But basis on my experience with dotsure it wishful thinking
But I would love you to proof me wrong
I will definitely be posting your response and see if there is any way you can get me to trust in this company
Let's wait and see😔
ER
Elmarie R's update19 Oct 2023, 11:35
Reviewer Update
Good day Dotsure
Just letting everyone know I am still waiting for Dotsure to contact me in connection with their very poor service
That they so call will investigate
Still waiting 🤔