KM
Koshilan M
1 reviews | Active since Jan 2021
18 Oct 2021, 16:15
DOTSURE When the subject matter expert is not a expert
I was rather amused ..when I tried logging a call for TV to find out Dotsure don't work weekends..I was even more amused after logging the claim that it should take my TV or get a quote at my cost for dotsure. My policy is then once of access free.Today I received a email that my claim has been cancelled...where is the service..them been the insurers...is this a easy way of getting clients not to claim...
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dotsure.co.za's replyOfficial
18 Oct 2021, 17:05Hi Koshilan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply18 Oct 2021, 17:05
Official
Hi Koshilan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za