DS
Dee S
1 reviews | Active since Aug 2009
19 Jul 2023, 17:15
Dotsure warranty spam calling
If you are going to spam call people all day everyday at least make sure you train your call centre people. So rude and unprofessional. When I said I haven’t decided whether to renew warranty on my car, she asked to speak to my husband? When asked why you would need to speak to him she hung up in my ear. Come on Dotsure I buy my own car and make my own decisions we don’t live in the 1900’s
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Replies (1)dotsure.co.za's replyOfficial
20 Jul 2023, 09:32Hi Dee, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply20 Jul 2023, 09:32
Official
Hi Dee, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
