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Heidi-Marie Uys
1 reviews | Active since Jan 2022
02 Apr 2023, 18:26
Dotsure wake up!
To Dotsure... You are the most *********** insurance I know. Since September 2022 I send mail upon mails to you to cancel the policy! I have put numerous complaints about your service on Hello Peter! But still you keep on debuting my account! What about I don't have money for insurance don't you understand?????? You keep on debiting an account that doesn't get any money for months now, which I have to pay the cost of! COULD YOU PLEASE GO BACK TO SCHOOL AND LEARN TO READ! To the public, please think twice before you engage in business with Dotsure. What they say and what they do don't measure up!
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Replies (2)
dotsure.co.za's replyOfficial
02 Apr 2023, 18:39Hi Heidi-Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Apr 2023, 18:39
Official
Hi Heidi-Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Heidi-Marie Uys's updateReviewer Update
02 Apr 2023, 19:12I want the debit order cancelled asap! Not alternative options, I want it cancelled!
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Heidi-Marie Uys's update02 Apr 2023, 19:12
Reviewer Update
I want the debit order cancelled asap! Not alternative options, I want it cancelled!