MS
Madri S
1 reviews | Active since Nov 2020
18 Nov 2020, 06:16
Dotsure useless!!!
Useless. We have been waiting for three years for them to remove a dog that has passed away. Every phone call to them is a waist. And they never reimbursed for the other dog that we had to take to the vet. And now no vet wants to help us with the other one that was run over yesterday because we do not have all the money right away to pay for all the tests and meds that the dog has to get. We phoned dotsure to submit a claim but we are still waiting. And paying every month for all three dogs but get no help no service, Useless and they don't care.
Helpful (0)
Replies (3)0
Replies (3)dotsure.co.za's replyOfficial
18 Nov 2020, 08:29Hi Madri,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Kindly provide us with your policy details and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Kindly provide us with your policy details and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply18 Nov 2020, 08:29
Official
Hi Madri,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Kindly provide us with your policy details and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Kindly provide us with your policy details and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's replyOfficial
18 Nov 2020, 09:03Thank you Madri, our team will make contact.
dotsure.co.za
dotsure.co.za
dotsure.co.za's reply18 Nov 2020, 09:03
Official
Thank you Madri, our team will make contact.
dotsure.co.za
dotsure.co.za
MS
Madri S's updateReviewer Update
18 Nov 2020, 09:29Thank you
MS
Madri S's update18 Nov 2020, 09:29
Reviewer Update
Thank you
