FW
Frank W

1 reviews | Active since Jun 2015

16 May 2022, 08:18

Dotsure = Unsure???!!

Dotsure makes me unsure. Joining Dotsure has been the most frustrating experience! Will not recommend them at all! Its been weeks now and I still don`t know where I stand with them?! This Ticket resolved sms method does not work because you the client have no idea what has been resolved?! Why must I do Dotsure`s admin to get my insurance history for them?! All the other insurers do that for you, all you have to do is give consent. I am already fedup!! Mr Roach please call me today!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 May 2022, 08:52
Official
Hi Frank,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za