SN
Sonja N
1 reviews | Active since Mar 2021
06 May 2023, 12:16
Dotsure unauthorized debit order
I don't know what it is that DOTSURE does not understand. I NEVER CONTRACTED WITH THEM AND DECLINED THE FIRST ATTEMPT TO PUT THROUGH A DEBIT ORDER. Check out what I received today!!! "Urgent Notice: Dear Sonja, we have not received your Roadwise Warranty premium for this month. Please call us urgently on *** to avoid complications with your cover or any impact on your credit record. dotsure.co.za FSP39925" THEY MUST BE VERY SURE THAT IF THEY DARE PUTTING MY CREDIT RECORD IN DISREPUTE, THEY WILL FACE A LAW SUIT
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dotsure.co.za's replyOfficial
07 May 2023, 10:20Hi Sonja, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 May 2023, 10:20
Official
Hi Sonja, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za