CP
Cobus P
1 reviews | Active since Aug 2020
20 Aug 2020, 17:14
Dotsure unauthorised debit orders
Many unauthorized debit orders detected on my account with the reference OAKHURST. I called and the search with my ID and told I am not a client.of Oaksure but that I am aparently a client of Dotsure.. I then got transferred to dotsure.. And they also couldn't find me In. The client profile . Well, this Is no news to me.. But my question is... Why are you debiting me... For what service or product are u debiting me and where did you get my bank details. Im yet to have an answer.. ***
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Replies (1)dotsure.co.za's replyOfficial
21 Aug 2020, 08:09Hi Cobus,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Could you please send us your policy details so one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Could you please send us your policy details so one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply21 Aug 2020, 08:09
Official
Hi Cobus,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Could you please send us your policy details so one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. Could you please send us your policy details so one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
