AH
Ane H
1 reviews | Active since Jul 2010
05 Nov 2023, 19:45
Dotsure *****ulently take money from my account
Every month Dotsure takes money from my account without my consent. November 2023 Dotsure increased my policy “because I did not send the confirmation letter for no claims”. That is after I sent the letter two months ago.
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dotsure.co.za's replyOfficial
05 Nov 2023, 19:58Hi Ane,Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Nov 2023, 19:58
Official
Hi Ane,Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za