MT
Mbalenhle T

1 reviews | Active since Aug 2022

14 Jul 2023, 05:54

Dotsure u are heartless....cruel n inhumane

Its been well over 60 days since logging my claim and am yet to receive my money. Dot sure u are heartless n cruel. I send emails but nothing... No updates or even a call to let me know what's happening. I was told payment was loaded since mid May

U R Shameless.... I have canceled all my policies with because u have shown that am not a valued client even after the endless calls n pleading.

U have not helped me at all

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Jul 2023, 09:09
Official
Hi Mbalenhle, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za