Dotsure **** to me for 4 months

I am writing to express my disappointment regarding my recent experience with your car service and warranty offerings.

When I was approached by your team, I was informed that my vehicle, being under 350,000 km, qualified for insurance coverage. I appreciated the proactive approach at that time and, based on this assurance, I decided to move forward with your services.

However, after only four months with Dotsure, I am frustrated to learn that I do not qualify for the insurance due to my car being over 15 years old. It is disheartening that this potential disqualification was only highlighted when I attempted to file a claim.

This situation has left me feeling misled and dissatisfied, as I trusted Dotsure to provide accurate and transparent information regarding my coverage. If you picked it today that my car is over 15 years why was it not picked up in the beginning instead of debiting me. Now you have gladly cancelled my insurance when I am in a time of need. And now you chose to go and listen to the recording when you need to pay back my funds.