Dotsure *****s?

I am really not happy with this company. They are not accommodating to their customers at all with regards to payment. I asked them so nicely that they take the money of on the 25th as by the 1st there will not be any funds available.

They managed to get the R50 starting fee, but the monthly fee didn't go through. Then without even contacting me, they debit my account again 15/09/2021 with both amounts. This cost me a total of R345.00 in bank charges. Who is going to pay this?

I want this sorted out and in the meantime my pets are not insured, thank you to a team who do not know how to look after their new customers.

Very unhappy. I want the R345.00 in bank charges or they can use it for my account to be insured.

Thank you Natasja van der Walt *** ***