WA
Wendy A
1 reviews | Active since Aug 2021
03 Aug 2021, 10:31
Dotsure , the calm in a tough spot.
Recently I had a tyre burst on a busy freeway during peak hour traffic. It was a scary experience, having to manage my vehicle in such dangerous conditions, with my two frightened and shocked kids on the back seat. I made a quick call to a friendly operator at Dotsure, who took the time to assess the safety of the situation and calmly gave me instructions to follow while taking down my location. Within 18 minutes, a flatbed tow truck arrived and hoisted my vehicle, and got me and my family home safely. To my surprise, soon after, I received 2 follow-up calls both for Dotsure and the towtruck company to enquire if we were sorted. Thank you to all involved for the brilliant service.
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dotsure.co.za's replyOfficial
03 Aug 2021, 11:30Hi Wendy,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply03 Aug 2021, 11:30
Official
Hi Wendy,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family