DS
Delall S
1 reviews | Active since Apr 2018
31 Aug 2022, 15:23
DOTSURE THE BEST
I have to rave about the service that I have received from Dotsure over the years, never have I ever had to phone them and find out what is happening within 10 minutes of submitting a claim they have contacted me and told me what is happening and how much the refund will be. On Friday last week I submitted a claim and within 10 minutes Wendy contacted me and told me my full claim had been approved and the full amount would be refunded within 48 hours and over a weekend as well. The money was deposited and showed on Saturday evening THANK YOU WENDY AND DOTSURE - YOU ALWAYS RESTORE MY FAITH IN CUSTOMER SERVICE :-)
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Replies (1)dotsure.co.za's replyOfficial
31 Aug 2022, 16:40Hi Delall, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Wendy and the team as well. ;-) The dotsure.co.za family
dotsure.co.za's reply31 Aug 2022, 16:40
Official
Hi Delall, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Wendy and the team as well. ;-) The dotsure.co.za family
