TM
Tshegofatso M
1 reviews | Active since Jan 2021
29 Jan 2021, 11:56
Dotsure terrible claim and customer service
Not great, processing of claim was a complete mess
Claims handler provided half information some of which was incorrect
Claim amount incorrect and no understanding of my policy
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Replies (1)
dotsure.co.za's replyOfficial
29 Jan 2021, 13:30Hi Tshegofatso,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply29 Jan 2021, 13:30
Official
Hi Tshegofatso,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za