TM
Tokelo M
1 reviews | Active since May 2022
30 May 2022, 22:31
Dotsure telematics not working
I’ve been away from my car for a couple of days and as the owner I regularly check it’s whereabouts…. I’m soo disappointed in the service I received from Dotsure today!!! The telematics portal isn’t working… and these are the little inconvenient moments that make me reconsider being with Dotsure!!! There’s always something that isn’t working…if it’s not the website that is under construction it’s us unable to use their services…. You guys need to improve otherwise I’m definitely looking for a better service elsewhere.
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Replies (1)dotsure.co.za's replyOfficial
31 May 2022, 07:30Hi Tokelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 May 2022, 07:30
Official
Hi Tokelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
