RG
Ria G
1 reviews | Active since Nov 2016
07 Jan 2022, 09:40
DOTSURE SUCKS!
My mothers car was ****** on 2 December 2021, as on today 7 January 2022, they did the bare minimum. The claim has not even been approved yet. They are in possession of the vehicle at the Springs site. They did not take the keys with them from the Police impound and are threatening to cancel the claim because of their incompetence. They DO NOT PHONE BACK, their call centre drops calls and this is the worst experience we had from any company....
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dotsure.co.za's replyOfficial
07 Jan 2022, 10:35Hi Ria,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply07 Jan 2022, 10:35
Official
Hi Ria,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za