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Nosiphiwe R

1 reviews | Active since Jan 2022

09 Jan 2022, 12:32

DOTSURE SUCKS!!!!!!!

I have been attempting to contact dotsure since it has taken over the hollard group customers and nothing, its been 2 months and i want the policy cancelled!!!! Absolutely hate the frustration of being told to hold and someone will assist me, i want my money back cause they religiously debit my bank account but fail to respond to my request of a letter of CANCELLATION and actually cancelling my account.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jan 2022, 08:26
Official
Hi Nosiphiwe,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za