DOTSURE **********!!!

An agent from DOTSURE (Fikile) called me about the extended vehicle maintenance plan since my vehicle was out of motor plan and she explained how the plan would be of beneficial to me and that she will email the documents to go through at that stage I haven't agreed to sign up for the maintenance insurance and no debit order was authorised. I never received the documents nor agreed on taking up an insurance with DOTSURE nor AUTHORISING a debit order, however, my account was debited with an amount of R454 on 31/10/2022. I need this to be resolved by DOTSURE the worse part of this the number I received the call from cannot be accessed to lodge the complaint. PLEASE BE CAREFUL OF THIS COMPANY!!!