SS
Shamir S

1 reviews | Active since Jun 2024

08 May 2025, 13:47

Dotsure sales service

I had an excellent experience speaking with Astin over the phone regarding signing up for pet insurance. She was incredibly friendly, patient, and thorough in explaining the details of the policy, making the process smooth and stress-free. I truly appreciated the time she took to ensure I understood everything clearly. Great customer service.

I hope that when it's comes to claims the process is just as smoothe

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 May 2025, 14:17
Official
Hi Shamir, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Astin as well. ;-) The dotsure.co.za family