JJvR
Johann Janse van Rensburg
1 reviews | Active since Oct 2011
01 Nov 2023, 08:23
Dotsure review
I got a policy with dotsure. Nice, right then after a year they updated my policy to total loss. Meaning that not paint, or windscreen or accidental dents are covered. What did these people do, just sent me an email with a new policy. Last month I cancelled the policy, what did they do, not their jobs apparently. The debit went through and they bypassed my debicheck. Nice company.
When I called they are in a meeting, they will get back to me.
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Replies (1)dotsure.co.za's replyOfficial
01 Nov 2023, 08:43Hi Johann, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Nov 2023, 08:43
Official
Hi Johann, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
