RI
Raazia I

1 reviews | Active since Nov 2023

28 Nov 2023, 16:04

Dotsure: Re: Samantha from Dotsure

Samantha from Dotsure was extremely helpful, knowledgeable and efficient. Soon after I uploaded my claim form, I received an email from her stating which documents I need to upload. This was done the same day I uploaded my form. Two days later later I received my money. I must be honest, the staff at Dotsure are professional, efficient and do not waste any time. Thank you Samantha, thank you Dotsure. No need to stress about finances wrt my pets. That was a huge weight off my shoulder. From my experience, Dotsure's staff seem are extremely knowledgeable, helpful and efficient. That is what every client looks for in a company. 5 star rating. Thank you.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply28 Nov 2023, 16:17
Official
Hi Raazia, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Samantha as well. ;-) The dotsure.co.za family