XK
Xoliswa K
1 reviews | Active since Dec 2019
24 Jul 2023, 12:07
Dotsure policy was cancelled by me on the 13the, they promised that they would not debit my account
Dotsure policy was cancelled by me on the 13the, they promised that they would not debit my account. They debited R1385 and refunded only R819. How come they do that
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Replies (1)dotsure.co.za's replyOfficial
24 Jul 2023, 14:30Hi Xoliswa, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 Jul 2023, 14:30
Official
Hi Xoliswa, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
