CS
Cobus S
1 reviews | Active since Jul 2012
04 Nov 2022, 08:32
Dotsure Pets
I have shown interest in one of the plans regarding pet insurance on Hippo compare. Dotsure phoned me that evening but apologised that they will phone me the next morning due to loadshedding to start on their side. I have not taken their calls since and a couple of days later R450 was deducted from my account, without deciding on any plans. Very disappointed as this is the second time doing business with them
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
04 Nov 2022, 09:07Hi Cobus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Nov 2022, 09:07
Official
Hi Cobus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za