jT
johan T
1 reviews | Active since Apr 2019
17 Feb 2023, 16:49
Dotsure pet more like dotsure leech
Pathetic. Cancelled my pet policy 2 months ago, customer care phoned me and everything. Still till today they keep deducting on my bank. Been struggling with them for my refunds. They keep on deducting and deducting. Next steps will have to be towards the Ombudsman and to close my bank account. Bunch of money hungry &@%$#
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dotsure.co.za's replyOfficial
17 Feb 2023, 17:10Hi Johan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Feb 2023, 17:10
Official
Hi Johan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za