TM
Tracey M
1 reviews | Active since May 2021
29 Apr 2023, 11:31
Dotsure Pet Insurance
I don't know what has happened to Dotsure but their service has plummeted - Noone can answer your question or explain what or why they are paying out from where they are - rude consultants and promises to phone back or send an email don't transpire.
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dotsure.co.za's replyOfficial
29 Apr 2023, 18:28Hi Tracey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply29 Apr 2023, 18:28
Official
Hi Tracey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za