Dotsure Pet Insurance Claim Review

Well done Dotsure!

My Zeus can’t stand to be alone. I was running an errand 31 December when I received a call from my mother-in-law saying my fur-baby cut his paw. I called the vet to hear what I should do and they suggests I should bring him in so that they can have a look.

Unfortunately the Vet said that Zeus should get stitches. My stress levels was throw the roof, how are we going to afford this in a month like January. Then completing the necessary forms to authorize the surgery the receptionist asked me do we have insurance. It was as if a mountain was lifted of my shoulders when I realized, yes we do have Dotsure.

Two hours later I could take my Zeus home. The receptionist gave me the necessary forms and told me how the process worked and what I should do.

I submitted the claim on the 2nd of January 2020 15:14 by 16:10 I received an email confirming that our claim was approved. On the 3rd of January 2020 the amount claimed was deposited into our bank account.

Saying I’m thankful is an understatement, there isn’t enough thank you’s in the world.

Currently Zeus is doing well, it’s almost time for the bandages to come off, Zeus can wait to get back into the water.

I really appreciate your exceptional assistance and service, thank you from the bottom of my heart.

Special thanks to Chantelle Groenewald.