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JeanPierre S

1 reviews | Active since Mar 2019

11 Feb 2021, 11:55

DotSure Pet Insurance Claim a breeze with the help of Tamlyn Mostert

I recently had to register a claim with Dot Sure on a Pet Insurance Product. Past experience of insurance claims with different providers made me steel myself for the ensuing frustration. I could not have been more mistaken. It was easy to register the claim via the Online Portal. Communication from the insurer was swift and precise stating the documentation required to substantiate the claim. And the refund /pay-out cleared in my bank account with 72 hours of my first interaction. My contact point throughout the process was Tamlyn Mostert - and I found her to be efficient, professional and friendly.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Feb 2021, 13:14
Official
Hi JeanPierre,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family