NZ
Nicolette Z
1 reviews | Active since Nov 2023
02 Sept 2024, 10:12
Dotsure Pet insurance
I tried to cancel my policy for my pets numerous times, but they insist to phone me, as I decline, because they try to convince me to stay.
I cancelled debit orders due to this and that I don't want to keep my policy.
Dotsure Pet insurance please stop phoning me non stop, thank goodness for truecaller.com, but it's frustrating to say the least.
They will probably ask my nr to discuss this.
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Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
02 Sept 2024, 10:26Hi Nicolette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Sept 2024, 10:26
Official
Hi Nicolette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
NZ
Nicolette Z's updateReviewer Update
02 Sept 2024, 10:29You see ecaxlty what I said and ask to stop contacting me I will not be answering your calls
NZ
Nicolette Z's update02 Sept 2024, 10:29
Reviewer Update
You see ecaxlty what I said and ask to stop contacting me I will not be answering your calls