JA
Jane A

1 reviews | Active since Nov 2020

08 Sept 2021, 11:58

Dotsure Pet Insurance.

I recently submitted a claim in respect of my pet insurance with Dotsure. Firstly I dealt with a consultant called Tamlyn Mostert as I needed advise being my first claim. What a helpful and pleasant young lady, so knowledgeable and friendly. An asset to the company! Secondly about the company itself WOW cannot believe the service. I submitted my claim on Thursday morning and the refund was in my bank account the very next day. A lot of other companies could learn a lesson about customer service from Dotsure. Highly recommended.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 Sept 2021, 13:04
Official
Hi Jane,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family