JP
Johan P

1 reviews | Active since Mar 2009

16 Oct 2020, 15:04

DOTSURE PET INSURANCE

Pet underwent minor surgery on Wed. Submitted claim to Dotsure in afternoon. First thing Thursday morning a friendly and professional agent - CHANTELLE, from Dotsure called to inform me claim with all relevant docs received and being processed. Thursday afternoon a "Pet Personalised" Get Well card was sent from CHANTELLE. Friday afternoon a refund from Dotsure was in my account. 3 words sum up our experience - PROFESSIONAL SERVICE EXCELLENCE.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Oct 2020, 15:13
Official
Hi Johan,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family