TC
Tracy C

1 reviews | Active since Oct 2013

05 Jul 2021, 16:27

Dotsure Pet Insurance

I called DotSure to get a quote on adding my 2 new pups to my pet insurance policy (I already have 4 dogs with them). I spoke with Brendan Bence who was professional yet friendly and very helpful. He took me through the pro's and con's of the various options I could choose from, what each plan covered (accidental, basic, standard and superior). He was informative and did not put me under any duress to upgrade my accidental coverage but with the way he explained it, with the 15% discount and related savings, I not only upgraded my plans for my pets but also took the excess waiver. Thank you Brendan for having a sense of humor and compassion. It really counts towards customer loyalty and a sense of money well spent.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply05 Jul 2021, 16:49
Official
Hi Tracy,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Brendan :-)

dotsure.co.za