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Lloreen R
1 reviews | Active since Mar 2022
30 May 2024, 07:14
Dotsure pathetic service
I was assured by dotsure in May 2024 that someone would contact me regarding my claim amd to date no one has contacted me. Accident happened 31 October 2023 and yet I have still not been paid for the damage to my car, 7 months later FANTASTIC SERVICE DOTSURE. I hope you atleast do a better job with your pet insurance.
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Replies (2)
dotsure.co.za's replyOfficial
30 May 2024, 07:21Hi Lloreen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 May 2024, 07:21
Official
Hi Lloreen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Lloreen R's updateReviewer Update
30 May 2024, 07:32Exactly the same as previous answer. NONSENSE
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Lloreen R's update30 May 2024, 07:32
Reviewer Update
Exactly the same as previous answer. NONSENSE