TN
Thiroshan N

1 reviews | Active since Oct 2017

27 Jul 2023, 13:39

Dotsure pathetic service.

Been with dotsure for about 8 Months only and have never in my life experienced such pathetic service. Because I had a claim, they decided to cancel my policy and give me 1 months notice leaving me liable to pay for netstar tracking device which they say is compulsory to be insured with them. Been with previous company for 16 years and never had this problems. Would never advise anyone to listen to the lies as they cannot even give me a reason for canceling. Had 19 policy schedule's from them in the 8 Months all with different premiums. Eventually get 1 thing sorted now sitting with another problem. Really don't know how they do business

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Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Jul 2023, 14:29
Official
Hi Thiroshan, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za