JS
Johan S

1 reviews | Active since Feb 2021

01 Jun 2021, 13:02

Dotsure = NOTSOSURE !!!!

This company is the biggest ********, they offer you very competitive prices. But and one big but they don't tell you about all the hidden cost and they also just go ahead without your permission and put all the extra cost through your account. I asked for a quotation on car insurance just before you except they tell you there is an additional fee of R958 that is initiation fees then also they never tell you about the fact that they will install a tracker system in your car and that it is a 36 months contract so if you cancel the insurance with them before the 36 months you are still responsible for paying the tracker company. I never agreed on their excess buster but they just debited my account with R153!!!!!

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Replies (3)
dotsure.co.za
dotsure.co.za's reply01 Jun 2021, 13:58
Official
Hi Johan, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
JS
Johan S's update01 Jun 2021, 14:22
Reviewer Update
LoL please stop harassing me with your useless phone calls I am covered by dotsure till the end of this month after that Please Please delete me from your system You are ******** people out of their money stop writing your own reviews you lying to the public !@@@#!@@@
JS
Johan S's update24 Jun 2021, 14:26
Reviewer Update
I just love all the positive review for Dotsure all the reviewers have only one review and they especially go to all that effort to review Dotsure. LOL, do you really think the public are that stupid?