WQ
Wongs Q
1 reviews | Active since Nov 2023
30 Oct 2025, 19:36
Dotsure Not sure
Unsatisfactory & Substandard service from Natasha Pillay & Blythe Muller from Dotsure.
Since the 15/08/2025 I have sent Natasha an email requesting a breakdown of what was paid on my claim dated 05/05/2025 but till today she hasn't done so.
On my second claim dated 13/08/2025 I received a call from Blythe to tell me that they do not cover labour. On the 14/08/2025 I have requested him to send me a document which confirms this statement but till this day he hasn't responded.
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dotsure.co.za's replyOfficial
31 Oct 2025, 09:04Hi Wongs, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2025, 09:04
Official
Hi Wongs, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za