MR
Mone R
1 reviews | Active since Jun 2019
30 Jul 2025, 20:23
Dotsure not stopping debit order
I am incredibly frustrated as I have been trying to cancel my policy, but I am unable to do so. 😡 Despite my persistent efforts to resolve this issue, I have faced numerous roadblocks and unhelpful responses. 😠 It feels as though my attempts are being deliberately ignored, leading me to believe that I am being taken advantage of. 😠 I am now left feeling like my money is being ******, which is a very disheartening situation. 😩 I am actively seeking assistance from relevant authorities to find a resolution. 🙏 #PolicyCancellation #CustomerServiceIssues #UnfairPractices #SeekingJustice #Frustrated
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
31 Jul 2025, 09:46Hi Mone, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Jul 2025, 09:46
Official
Hi Mone, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
