JS
Jean S

1 reviews | Active since Jul 2020

12 Dec 2025, 01:48

DOTSURE NO RESPONSE

I submitted claim via email 2 days ago. Dotsure normally responds immediately. This time NO RESPONSE - no acknowledgement of receipt of claim. Come on Dotsure - this tarnishes your image!!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply12 Dec 2025, 08:04
Official
Hi Jean,
Thank you so much for getting in touch with us. We care about every client’s journey with us and want to improve where we can.
This issue has been passed on to the relevant team, and a representative will contact you.
The dotsure.co.za team